Shipping Policy
Shipping Policy – Laurens Society
This Shipping Policy applies to all deliveries within Australia.
Laurens Society is a home lighting and interior décor retailer based in the Netherlands. We ship exclusively to customers in Australia.
Processing & Delivery Times
Order cut-off time: 17:00 (GMT+01:00) Amsterdam Time
Processing time: 1–3 business days (Monday–Friday)
Transit time to Australia: 3–7 business days (Monday–Friday)
Once your order is shipped, you will receive an email containing your tracking number.
Please note: During high-volume periods or holidays, processing and delivery times may be slightly extended.
Shipping Costs
We offer free standard shipping on all orders within Australia.
There is no minimum order value required.
Shipping Carriers
We work with trusted international and domestic delivery partners, including:
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Australia Post
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DHL
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FedEx
Carrier selection may vary depending on destination, product size, and warehouse availability.
Order Tracking
Once dispatched, your tracking details will be sent to your email.
You can also monitor your shipment on our Track Your Order page located in the website footer.
Tracking activation may take several hours after dispatch.
Order Cancellation
Orders cannot be canceled once they are placed, as processing begins immediately.
Please review your order carefully before completing your purchase.
Need Help?
If you have questions about your order, delivery status, or tracking, our support team is here to assist you:
📧 Email: info@laurenssociety.com
📞 Phone: +31 6 490 34 304
Company Information
Trade Name: Laurens HQ
Address: Nieuwezijds Voorburgwal 104, 1012 SG Amsterdam, Netherlands
Customer Service Hours (Amsterdam Time):
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Monday – Friday: 09:00 – 18:00
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Saturday & Sunday: 10:00 – 16:00